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Downtime

Carrier TMS and Shipper TMS are down

May 31 at 10:00pm CDT
Affected services
Carrier TMS
Shipper TMS

Resolved
May 31 at 11:07pm CDT

Carrier TMS has been successfully restored.

The issue was caused by an automated infrastructure upgrade. We are actively investigating the root cause and will implement safeguards to prevent similar incidents in the future.

Updated
May 31 at 10:33pm CDT

Shipper TMS has been recovered.

Updated
May 31 at 10:30pm CDT

We’ve found the root cause of the issue and working on a fix.

Created
May 31 at 10:00pm CDT

Due to issues on the infrastructure, Carrier TMS and Shipper TMS are not available starting from 10 PM CST. The team is investigating the issue.